A founder from the industry, an infrastructure you can trust.
“Before founding SAWATELL in 2023, I spent more than fifteen years in telecoms, routing voice and SMS for operators. The infrastructure I offer today is the one I relied on for my own clients.”M. HADDAD Elie · Founder · Telecoms engineer
Infrastructure
Platforms in production. Routes audited continuously.
France team
Operations, support and billing centralised in Poitiers. GDPR compliant.
Direct contact
You talk straight to the operators handling your account. No middlemen.
Compliance
GDPR by design, KYC, traceability, for regulated industries.
15+ ans
Telecoms expertise
UE · MEA · Asia
Coverage
Net 30
CDR billing
FR
Operations team
B2B FAQ
Your questions, answered.
What is home automation?
Home automation covers the technologies that automate your home’s functions: lighting, heating, security, access and energy management. In practice, you control everything from your phone, or your devices act on their own according to your scenes. At SAWATELL, we select products compatible with recognised standards, Matter, Zigbee, Z-Wave, Thread, independent of any proprietary ecosystem.
What is the Matter protocol?
Matter is the interoperability standard launched in 2022 by the Connectivity Standards Alliance (Apple, Google, Amazon, Samsung). It lets devices from different brands work together locally, without relying on the cloud. We favour it to guarantee the longevity of your installation.
Am I locked into a single ecosystem?
No. That’s one of the reasons we select our products so carefully: Matter, Zigbee, Z-Wave, Thread and Wi-Fi compatibility, plus Home Assistant and Jeedom. You keep the freedom to switch your main app (Apple Home, Google Home, Alexa, or local control), add products from different brands, and grow your setup over time.
Do I need a hub for home automation?
For the Zigbee and Thread protocols, yes: a hub bridges your devices and your smartphone. For Wi-Fi, no hub is needed. If in doubt, contact us with the details of your project, we’ll advise you free of charge.
Do you deliver throughout France?
Yes, free delivery across mainland France. Collection is also available by appointment at our address in Poitiers (86000). We also ship to more than thirty European countries.
What are A2P SMS and M2M SIM cards?
A2P SMS (Application-to-Person) is a message sent from an application to a phone: two-factor authentication codes, alerts, notifications. M2M (Machine-to-Machine) SIM cards connect industrial devices to the cellular network. Together with VoIP and voice wholesale, these services make up our B2B telecoms offering, operated from Poitiers.
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